EA Homes Recognized as Top Customer Service Leader in Residential Construction

2/27/17

GuildQuality’s 2017 Guildmaster Award Honors Atlanta Homebuilder

 Edward Andrews Homes (EA Homes) received a 2017 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry. EA Homes achieved a recommendation rate of 90 percent or above from their customers surveyed by GuildQuality.

“At EA Homes, customer satisfaction is paramount to the success of our business,” said Chip Perschino, senior vice president of construction at EA Homes. “Helping someone create their perfect dream home requires our team members to truly get to know the customer, and to personalize the homebuying experience at every step. We’re honored to be one of 33 homebuilders recognized nationally for our dedication to customer service by GuildQuality and one of two homebuilders recognized in Atlanta.”

GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.

businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.

In determining which businesses received the 2017 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.

For more on the 2017 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.

About EA Homes

With a mission to totally transform the custom home building experience, Paul Corley, Todd Hager and Scot Clark leveraged a wealth of expertise in both land development and home building to create Edward Andrews Homes. With a team of designers, project managers and sales consultants operating under one corporate structure, the company’s mantra, “Custom Homes. Reimagined.” is realized through a process that prioritizes design and a higher level of planning and management. They develop vibrant communities, purposefully crafted to shape a new way of living featuring custom homes and townhomes built from the $300’s to upwards of $1 million+.

Edward Andrews Homes ranked fifth on the Atlanta Business Chronicle’s 2014 list of the 100 fastest-growing private companies, is an award-winning member of the Greater Atlanta Home Builders Association (HBA), Guild Quality, National Association of Home Builders (NAHB) and the Urban Land Institute, and it is accredited by the Certified Professional Home Builders Association. Additionally, its Design Center has received a Gold OBIE from Greater Atlanta HBA and a Gold Nationals Award from NAHB. For more information about Edward Andrews Homes, visit www.eahomes.com or join the conversation onFacebook,Twitter,Instagram or Pinterest.

About GuildQuality

Over 2,300 residential construction professionals rely on GuildQuality’s customer satisfaction surveying software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s community of quality today and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.

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